Support

5 Support Entries

Scroll down in the display menu until you reach the temperature display. Observe, if after crossing the switching threshold, the temperature doesn’t change, that the solenoid valve is blocked (when the 2nd thresholds are reached the message “over- or undertemperature” will be displayed).

NOTE: The error message “Ths too low (Ths = Temperature Heatsink)” might be an indication for a contaminated valve.

When you start up your PowerCure equipment, the software version (here called generator data) will be displayed during the boot process.

Alternatively the information will we displayed, when press “MENU” and then press the key “down” several times until you get to “Preheater Info”:

There are two Software versions displayed:
e.g. – S/V 2.65 and EPLD V63

 

Possible cause:

There might be a loose connection!

 

Check the connection of the plug J1 on the main board (see picture).

Check the voltage on this plug while running:

white -> black = 0.5 – 1.0 VDC

green – > black = 15 VDC

brown -> black = -15 VDC

 

If you don’t have 0.5-1.0V, please check the wiring of this cable, which goes to a small board inside the of the PM HF.

NOTE:
Check this plug only when the unit is switched off and discharged!

Possible cause:

  • Between touchscreen and frame there might be dirt or the airgap is too small.
  • Touchpanel defect.
  • Scale of the touchscreen surface is not correct.
    Contact Can Man use E-ticket.