Support

Problem:

Some Beckhoff i/o terminals are not active and status LEDs are off, control does not respond to commands.

Possible Causes & Resolutions:

The 24Vdc supply of the EK1100 coupler or the EL9410 intermediate supply terminal is missing or the voltage is too low > Check all connections, measure voltage, check fuses.
Bad contact between the terminals > Switch off the main power and remove the terminals. Clean the contact between the terminals.
Defective EL9410 intermediate supply terminal > Exchange terminal.
Defective EK1100 coupler > Exchange coupler.

Problem:

After main switch off and on again, HMI piece counter values and settings are lost or old recipes are loaded.

Possible Causes & Resolutions:

IPC has not shut down correctly.Check the IPC after you switched off the main switch: Normally it will continue to run for at least 30 seconds to shut down correctly. If LED’s of IPC goes off within a few second, the battery of the UPS – unit is dead and needs to be replaced.

Switch the battery “ON” on the backside of the touch-panel.

Start the touch-panel.

Click on this symbol.

Click on the “CUSTOMER” key.

After you push the tool button once more, you can see the recipe window.

WARNING:
Do not push the load button. In this case you load an empty recipe and all parameters are set to 0 and you are not able to set back!

Choose a free memory space.
In this example 3 (blue coloured frame)

Push the „SAVE” button and a keyboard field will appear.

Enter a name for your program, e.g. „TEST“ and press the return key.
Confirm the entry with “Yes” or “No”.

NOTE:
Now you can see the saved recipe on the list. You have saved the actual sheet parameter incl. the basic parameters of the PowerCUT.